Privacy and Data Protection Statement

To offer an efficient and secure service, we process the following types of information:

• Identity data: Legal name, surnames, and date of birth (minimum 18 years).
• Contact data: Email address and mobile phone number.
• Device data: IP address, device identifiers, operating system type, and technical activity logs.
• Transaction data: History of operations carried out on the platform and payment methods used.
• Communications: Records of your interactions with our technical support team.

The processing of your information is based on:

• Execution of the contract: Necessary to manage your account and provide the requested services.
• Legal obligation: To comply with identity verification and fraud prevention regulations.
• Legitimate interest: To ensure the security of our network and improve the technical quality of our services.
• Consent: In cases where you have explicitly authorized the use of your data for optional purposes.

We use your data strictly for:

• Managing your registration and secure access.
• Processing technical transactions and managing your balance.
• Providing technical assistance and resolving operational incidents.
• Monitoring the platform to prevent cyber attacks.
• Complying with operational transparency requirements in Spain.

We will keep your personal information only for as long as is strictly necessary to fulfill the purposes described or to satisfy legal archiving requirements. Once the legal retention period has ended, the data will be securely deleted or anonymized.

We do not sell your personal data to third parties. Information may be shared exclusively with:

• Technical service processors (server providers, security tools) acting under our strict control.
• Governmental or judicial authorities in Spain, when there is a binding legal requirement.

Although we primarily operate under the jurisdiction of Spain, some technical providers may be located in other regions. In such cases, we implement legal safeguards to ensure that your data receives a level of protection equivalent to that required by European regulations.

We implement reasonable efforts and cutting-edge technology, such as SSL encryption and robust firewalls, to protect your information against unauthorized access. However, as no system on the internet is infallible, we cannot guarantee absolute security against all external threats.

You have legal rights regarding your information, including:

• Access: Request a copy of the data we hold.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request the deletion of your data when it is no longer necessary.
• Objection: Object to processing for legitimate personal reasons.
• Portability: Receive your data in a structured digital format.

To exercise your rights or make inquiries about the processing of your information, you can contact our privacy team via: [email protected].

Diese Richtlinie kann regelmäßig aktualisiert werden, um Änderungen unserer Betriebspraktiken oder Vorschriften widerzuspiegeln. Wir empfehlen Ihnen, sie regelmäßig zu überprüfen, um auf dem Laufenden zu bleiben.